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Privacy Policy

Last Updated: December 2025

Privacy Policy

Effective Date: December 2024

This Privacy Policy explains how CareerDad processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").

1. Information We Collect

We collect the following personal information to provide our services:

  • Identity Data: Name, Google User ID.
  • Contact Data: Email address.
  • Career Data: Information contained in the CVs you upload (Work history, education, skills).
  • Transaction Data: Payment reference numbers (via Yoco). Note: We do NOT collect full credit card numbers.

2. Purpose of Processing

We process your data to:

  • Generate optimized CVs and interview questions using AI.
  • Manage your account and credit balance.
  • Process payments via Yoco.
  • Improve our AI prompts and algorithms (anonymized data only).

3. Sharing of Personal Information

We share your data with the following Operator(s) to facilitate the Service:

  • OpenAI (USA): To generate text and analysis. Data sent to OpenAI is not used to train their models (per API terms).
  • Google Firebase (USA/EU): For secure database hosting and authentication.
  • Yoco (South Africa): For payment processing.

Cross-Border Transfer: Some of our third-party service providers are located outside South Africa. We ensure that these providers are subject to laws or agreements (such as GDPR) that uphold principles for reasonable processing of information substantially similar to POPIA.

4. Security

We implement industry-standard security measures (encryption in transit and at rest via Google Cloud) to protect your data. However, no digital transmission is completely secure.

5. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction or deletion of your personal information.
  • Object to the processing of your personal information.

To exercise these rights, email our Information Officer at support@careerdad.co.za.

6. Retention

We retain your personal information only for as long as your account is active. Upon account deletion, your career data is permanently removed from our active databases within 30 days.

7. Information Officer

Name: Donovan Tiemie
Email: support@careerdad.co.za
Address: Oudtshoorn,South Africa

Questions? Contact us at support@careerdad.co.za